Program Code: CC.COMPAPPSPECIAL
The Computer Application Specialist program prepares students for a variety of technical support careers including help desk, training, and design positions. The course work emphasizes development of analytical and problem-solving skills in addition to specific hardware and software configurations. Cooperative work experience (CWE) is supervised real-world experience that supplements the academic classroom environment.
For information contact Diane Sargent, 503-594-3830 or dianes@clackamas.edu.
Related Instruction Outcomes
Computation
- 3 credits - See Related Instruction for course list
- Use appropriate mathematics to solve problems.
Communication
- 1 course - WR-101 Workplace Writing or WR-227Z Technical Writing
- Read actively, think critically, and write purposefully and capably for professional audiences.
Human Relations
- 3 credits - See Related Instruction for course list
- Engage in ethical communication processes that accomplish goals.
Program Outcomes
Upon successful completion of this program, students should be able to:
- operate, install, manage, and troubleshoot major desktop operating systems;
- apply sophisticated word processing and spreadsheet development techniques and provide support to businesses using word processing and spreadsheet applications;
- use HTML and CSS, along with current web editing software, to create standards-compliant websites or support a front-end web development team;
- integrate into a help desk or IT support team to provide professional customer service and application training;
- exhibit good teamwork skills and serve as effective members of project teams;
- articulate and justify technical solutions to an audience through oral, written, and graphical communication.
Career opportunities include:
- web designer
- database specialist
- software trainer
- software installation and maintenance engineer
- computer applications specialist
- client support representative
- customer service engineer
- help desk technician
- software consultant
