First-Line Supervisor Fundamentals, Certificate

Program Code: CC.FIRSTLINEFUND

The First-Line Supervisor Fundamentals certificate provides the skills in four categories necessary to make a living in retail or food service, human relations in business; business computing; business communication; and fundamentals of management. These skills are necessary for a first-line supervisor career. 

The First-Line Supervisor Fundamentals certificate builds directly into the Retail Management certificate.

For more information, contact Beverly Forney, 503-594-3115 or beverlyf@clackamas.edu.

Program Outcomes

Upon successful completion of this program, students should be able to:

• describe basic psychological principles that help build relationships among employers and employees; 
• create documents using the internet, Microsoft Word, PowerPoint and Excel; 
• demonstrate critical skills for successful business communication;
• communicate theories of management.

Course List

Code	Title	Credits
BA-131	Introduction to Business Computing	4.00
BA-206	Management Fundamentals	4.00
BA-214	Business Communications	3.00-4.00
or BA-205	Business Communications With Technology
BA-285	Human Relations in Business	4.00
Total Credits		15-16

Career opportunities include:

• entry level and first-line supervisors in retail and food services